FAQS

What are my chances of being approved for a bad credit mobile phone contract if I have bad credit?

At Anais Phones, we do not discriminate on people with bad credit. In fact, we mostly offer bad credit mobile phones contracts to people with poor credit rating. As such, you have 99% chance of being approved for a contract if you have bad credit.

What is the standard waiting period for my handset after making an application?

At Anais Phones, we believe in providing our customers with the best services and experience. In this regard, after applying, you can be assured that you will get your handset within 24-48 hours.

Do you offer guaranteed mobile phone contracts?

Yes. We offer guaranteed mobile phone contracts and therefore you need not hesitate to apply for approval even if you feel like your credit score is in doldrums.

Where can I make bad credit mobile phone deals comparisons?

At Anais Phones, we are committed to providing our customers with valuable information regarding our bad credit mobile phones deals. We therefore have a pool of qualified personnel to help you make an informed decision. Alternatively, you can check our partner’s website http://www.moneysupermarket.com/mobile-phones/ and get useful information on various mobile deals.

What handsets are available to choose from?

At Anais Phones, we understand that our customers have different tastes and preferences. As such, we have a collection of different handsets at our customer’s disposal. You can choose different models such as HTC, Samsung galaxy phones, iPhones, Moto G phones, Windows phones among many others.

What should I do if my application is rejected?

Provided that we offer guaranteed mobile phone contracts, it’s highly unlikely that your phone will be rejected based on your credit score. Your application can only be rejected if you omitted filling some vital information or if you made an error of sorts. This is usually communicated to you and once you rectify your application will be approved within hours.

Is upfront payment a requirement?

Yes. We look at upfront payment as a security measure and you are required to make an upfront payment based on the kind of bad credit mobile phone deal you go for. However, this amount is deducted in your payments and therefore you have nothing to worry about.

Do I have to stick with a network provider of choice?

We don’t impose on our customers a given network provider. It’s the reason why we have partnered with several networks across the UK to ensure that you get a deal based on your mobile provider of choice.

What if I want a refurbished mobile phone?

At Anais Phones, we offer contracts for both new and refurbished mobile phones. As such, you simply need to indicate while applying the kind of handset that you want. The good thing about going for refurbished phones is that they are relatively cheaper as compared to new mobile phone contracts.

Do I have a free hand to choose the contract period?

At Anais Phones, we have three contract period commitments at the disposal of our customers. There is the 12 month contract period, 18 months contract period and the 24 month contract period. However, for our bad credit mobile phones contract, we require that our customer be committed to an 18 or 24 month contract.